Senior Support Engineer

At HAVI, since 1974, we haven't just been in the business of supply chain; we’ve been in the business of reimagining connections between people and the products they love to create a better future.

Joining the TechHUB is an opportunity to be part of the transformation journey towards reimagining the future of Supply Chain Technology!

At HAVI TechHUB, You Get…

THE WORK

…the chance to embark on a groundbreaking startup journey set to transform global supply chain results. Here, you’ll have the opportunity to make your mark by innovating, creating and driving revolutionary projects that reshape the tech and supply chain world. As you steer the change needed for the company’s growth, your work will be purposeful, driving value and bringing smiles to everyday life.

THE PEOPLE

…to work with a diverse mix of talent – an exceptional team of experts, trailblazers and problem solvers from around the globe. Together, you’ll seamlessly work across borders to achieve what you seem impossible.

THE ENVIRONMENT

…to thrive in a supportive yet challenging environment where innovation to redefine what’s possible is our commitment. Experience a culture that encourages autonomy, flexibility and empowerment, and embrace a collaborative mindset that prioritizes teamwork and experimentation – essential for shaping the future of Supply Chain Technology!

ABOUT THE ROLE

We are looking for a Senior Support Engineer to join our TechHUB in Kuala Lumpur!

The Senior Support Engineer is a key technical leader within Global Products Operations & Support, responsible for providing advanced expertise across critical product areas, guiding support engineers, and driving operational excellence. This role serves as an escalation point for complex technical issues, influences product quality through deep collaboration with engineering teams, and contributes to strategic improvements in support processes and capabilities. 

 THE SKILLS

To set you up for success in this role, here are some key skills that will help you:

THE BENEFITS

What’s in for you?

· The People! The Work! The Environment!

· Competitive Salary: we offer a salary that reflects your experience, and expertise

· Work-Life Balance: Hybrid Working — 3 days in office, 2 days from home

· Professional Growth: access to ongoing training.

· Inclusive Environment: we prioritize diversity and inclusion, ensuring everyone feels welcome and valued.

In return, HAVI TechHUB asks…

BE ADAPTABLE

…and swifty adjust to new challenges, diverse mindsets and disruptive approaches as you navigate the ever-evolving supply chain technology landscape.

BE A SOLUTION SEEKER

…and embrace challenges creatively, think critically and drive positive change in supply chain technology.

BE DRIVEN

…and demonstrate initiative and accountability in pursuing innovative solutions and strategies to shape the future of supply chain technology.

Apply Now! Step into the future with us at HAVI TechHUB in Kuala Lumpur and make your mark!

Equal Opportunity Employer: HAVI TechHUB is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, disability, age, parenthood, pregnancy or any other basis protected by applicable law, and will not be discriminated against.