Apply now »

Solution Analyst (O2C)

Full/Part-time:  Full-time
Job Category:  Information Technology/Digital
City:  Krakow

HAVI is a global, privately owned company focused on innovating, optimizing and managing the supply chains of leading brands. Offering services in marketing analytics, packaging, supply chain management and logistics, HAVI partners with companies to address challenges big and small across the supply chain, from commodity to customer. Founded in 1974, HAVI employs more than 10,000 people and serves customers in more than 100 countries. HAVI’s supply chain services are complemented by the customer engagement services offered by our affiliated company The Marketing Store. For more information, please visit HAVI.com. 

 

Our Global Business Services (GBS) center was launched in 2019. We handle top-notch financial, planning, and supply chain services, actively supporting core business activities including master data management, end-to-end procurement, and supply chain business intelligence analysis for clients in over 30 countries across Europe and beyond. Our teams in Kraków and Katowice focus on efficiency, innovation, and digital transformation, always aiming to exceed our clients’ expectations.

 

Join us in our mission to promote sustainable development and reduce our environmental footprint. Work in a diverse and inclusive environment where every voice matters. Discover endless career opportunities with exciting projects, hands-on learning, and professional growth.

 

Come aboard and help us shape the future of supply chain management!

 

Solution Analyst (O2C)

 

Responsibilities

 

  • Collaborates with stakeholders to gather and understand business requirements, translating them into functional specifications and solution designs.
  • Assesses existing systems, technologies, and processes to identify gaps and areas for improvement. Conducts feasibility studies and recommends appropriate solutions to address business challenges. Informs the requestor of the cost and time estimate.
  • Develops comprehensive solution designs, considering both technical and business aspects. Ensures alignment with organizational goals, standards, and best practices.
  • Coordinates with development teams and vendors to ensure smooth integration of new solutions with existing systems. Participates in system testing, troubleshooting, and issue resolution.
  • Creates detailed technical documentation, including system architecture, requirements specifications, user guides, and training materials.
  • Engages with business users, IT teams, and external stakeholders to gather feedback, address concerns, and ensure successful implementation and adoption of solutions.
  • Participates in project planning and execution, including task estimation, resource allocation, progress tracking, and risk management.
  • Stays updated on industry trends, emerging technologies, and best practices. Proactively identifies opportunities to enhance systems, streamline processes, and optimize business outcomes.
  • Supports the Product lifecycle management (Concepts through ongoing Run & Maintain) working together with the Solution Architect, the markets, and several internal and external technology teams in matrixed setup.

 

Desired Skills & Experience
 

  • Minimum of three years of experience in at least two IT solution development disciplines, including architecture and application design/development
  • Proven experience as a Solutions Analyst or in a similar role within the IT domain
  • Proficiency in analyzing complex business requirements and translating them into technical solutions - SAP O2C, SAP SD, SAP AR
  • Experience in business process knowledge within one or more of the following Industry Sectors: Logistics, Supply chain management
  • Understanding of agile methods and processes, and capability of supporting agile project teams by providing advice and guidance on opportunities, impact, and risks
  • Strong interpersonal skills, including teamwork, facilitation, and negotiation
  • Strong analytical and problem-solving skills, with the ability to understand complex business requirements and propose innovative solutions
  • Ability to work independently and deliver multiple projects and support activities with minimal supervision
  • Ability to work with developers in and in-and-out outsourced environment
  • Excellent planning and organizational skills
  • Fluent in English

 

Benefits

 

  • Possibility of turning your own ideas into success

  • Diverse development opportunities

  • Varied and interesting field of work

  • Responsible task with plenty of leeway

  • Collegial working atmosphere

  • Open corporate culture

  • Cooperation with a dynamic team

  • Exciting projects within the corporate group

  • Attractive remuneration models with performance-related pay

  • Flat hierarchies and short decision-making processes

  • Successful and rapidly growing employer

  • Comprehensive, individual familiarization with the work

  • Modern work equipment

  • Diverse development opportunities in an international environment

  • Interesting and varied training in a future-oriented profession

 

At HAVI GBS, we believe in an inclusive and sustainable workplace where our diverse backgrounds, experiences, characteristics and traits make us better. As an Equal Opportunity Employer we are committed to promoting diversity within the organization, as well as an inclusive environment where everyone can feel valued and respected, regardless of their background.

Apply now »