Junior Customer Service Specialist

Full/Part-time: Full time

Job Category: Administration

City:

About the job

We are hiring Junior Customer Service Specialist to support the activities of HAVI Logistics d.o.o, Serbia. The position is based in Belgrade, Urginovci.

Who We Are

HAVI is a global company focused on optimizing and managing the supply chains of leading brands. HAVI has been present in Serbia for more than 25 years, partnering with established leading companies.

Responsibilities

Ensures all the customer’s orders are checked and confirmed on time in the company systems
Claim management (registration, documentation, customers communication.
Communicates with the customers and internal departments in case of questions or issues arise.
Support managers and colleagues by providing relevant operational information and data when required.

Requirements

Fluent in Serbian and working level of English
Very good communication skills, attention to detail, team player and willingness to learn
Good knowledge of MS Office
1 year work experience, logistics industry will be considered as an advantage
University degree is an advantage

We offer

Adequate remuneration
Annual bonus based on performance
Working in an international stable company with established standards and know-how
Working in a team of young and positive professionals
Private health insurance

Location: Belgrade, Ugrinovci

Guaranteed confidentiality of all candidates. Only short-listed candidates will be invited for an interview.