Sr. Director, Supply Chain Planning and Delivery - North America
HAVI is a global, privately owned company focused on innovating, optimizing and managing the supply chains of leading brands. Offering services in marketing analytics, packaging, supply chain management and logistics, HAVI partners with companies to address challenges big and small across the supply chain, from commodity to customer. Founded in 1974, HAVI employs more than 10,000 people and serves customers in more than 100 countries. HAVI’s supply chain services are complemented by the customer engagement services offered by our affiliated company The Marketing Store. For more information, please visit HAVI.com.
Overview:
The Senior Director of North American Planning and Delivery is responsible for the delivery of all planning services for HAVI Supply Chain customers across the United States and Canadian markets in the Global Planning and Analytics organization. This leader is responsible for both the quality of the outputs, measured by KPI’s, and the profitability of planning delivery across North America and is accountable for the successful delivery of approximately $80 million in planning services across multiple stakeholders in HAVI customer supply chains. Partnering across the business, the Senior Director supports implementation new services and large-scale process improvement initiatives.
Primary Responsibilities:
- Defines the operating model for planning service delivery across North America
- Ensures quality of planning outputs across the scope of GPA Planning services and that performance management is in place and customer feedback is measured
- Develops and maintains strong relationships with internal and external stakeholders in North American markets
- Stays connected with key planning subject matter experts and ensures process harmonization, process efficiency, and continuous improvement and learning
- Collaborates with technology and product teams in developing and implementing process enhancements that improve quality and profitability in delivery
- Partners with account management colleagues and European and Asian Planning Leads to develop strategy related to defending current business and developing new business opportunities in the supply chain planning discipline.
- Develops and drives customer engagement for GPA services in North America, aligning with Supply Chain BU leadership
- Deployment and training of new planning services and processes
- Contributing to product strategy and innovation based upon learning from customer feedback and daily operations
Qualifications:
- 10+ years of Supply Chain Planning experience
- 10+ years leading people leaders and individual contributors – employee development, training, and coaching for performance and growth
- 5+ years of experience in a direct client interfacing role
- 7+ years of P&L responsibility – demonstrated track record of delivering quality outputs
- Familiarity with Planning tools – JDA, Kinaxis, SAP, or similar
- Demonstrated track record of successfully implementing large scale initiatives on time and under budget
- Demonstrated ability to develop and execute change management efforts
- Proven ability to influence, lead and drive forward solutions for internal and external challenges across multiple functional areas
- Strong presentation, written and verbal communication skills
- Organizational agility and tolerance of ambiguity
- Lean Six Sigma or related process control certification a plus
Are you a good match for this Job?
Please submit an online application with your salary expectations and an indication of your earliest starting date.