Sr. Project Manager

HAVI is a global, privately owned company focused on innovating, optimizing and managing the supply chains of leading brands. Offering services in marketing analytics, packaging, supply chain management and logistics, HAVI partners with companies to address challenges big and small across the supply chain, from commodity to customer. Founded in 1974, HAVI employs more than 10,000 people and serves customers in more than 100 countries. HAVI’s supply chain services are complemented by the customer engagement services offered by our affiliated company The Marketing Store.  For more information, please visit HAVI.com.

The Senior Project Manager leads large North American and regional programs for HAVI’s GPA organization, ensuring that our customer and cross-partner teams are successfully operating, acting consistently and delivering flawless execution.  The Senior Promotions Manager continuously evolves our processes and supports our product development team to advance the delivery of integrated planning services.   The scope of the role includes deployment of all events for North America, accountability for the delivery of integrated planning services for our customers (driving project management, creation of content, leadership of cross-functional team members and external CPFR meetings with SC partners (customers, suppliers, distributors and transportation).

This is a hybrid role based at 345 N Morgan St, Chicago, IL 60607. Candidates must reside in the Chicago metropolitan area. Relocation assistance is not offered at this time. 

Responsibilities:

• Leadership: Leads events through the end-to-end project phases in close cooperation with customer and internal/external cross-functional delivery teams.  Projects may span multiple business units/service lines and stakeholders.
• Scale:  Lead large scale external Promotional, Crisis & CPFR Event teams with team size of >50; lasting between 6-12 months and have high ambiguity and change management responsibilities.

• Event Team Leadership
  1. Accountable for the entire lifecycle of projects ensuring quality of outputs from cross-functional teams.
  2. Outlines risk and develops proactive contingency plans for rapid activation when incidents occur.
  3. Oversees stakeholder engagement with external customer and supply chain partners (suppliers, distribution, transportation)
  4. Drives process optimization and continuous improvement of collaborative and supply chain delivery practices. 
  5. Designs post analysis and lessons learned presentations for internal and external audiences; ensures deployment of best practices throughout delivery organization.
• Creates and deploys Governance materials for Integrated Business Planning Processes
  1. Authors content and user guides for end-to-end planning processes, included CPFR Playbook.

2. Leads training and development of best practices across HAVI GPA organization.
3. Leads Change Management communications for impacted external and internal stakeholders (stakeholder analysis; coms publications; reinforcement, etc.).
4. Champions usage and adoption of HAVI digital tools for both internal and external users in support of planning, execution oversight and CPFR meetings.

5. Architect workflow & process documents for cross-functional teams.
6. Research operating structures and best practices in the delivery of integrated planning operations.
• Performance Reporting:
1. Leads cross functional team in the identification of analytical insights for event KPIs.  Responsible for monitoring and analyzing collaboration scores and publishing event related KPIs to external customers.
2. Manage recurring voice-of-the customer surveys.
3. Manage the methodology of the Collaboration Index for CPFR.  Analyze results and recommend innovative practices to drive greater collaborative engagement with external partners.
• Tech Oversight:
1. Collaborates with technology, analytics, product and delivery colleagues to develop and implement process and technology to drive effective collaborative engagement practices.

Stakeholder Relationship Management - Develops and maintains strong, collaborative relationships with customers, internal cross-functional leadership teams, and external supply chain partners (leaders from supplier, distributor and transportation leaders).   Routinely has direct interaction with Sr. Director / Director-level customers and external partners.

1. Responsible for setting and managing expectations with internal and external customers; able to successfully navigate high-pressure customer interactions
2. Acts in consultative capacity to develop and refine ways of working (both internal as well as touchpoints with external stakeholders)
3. Lead orientations and assist with Customer & Supplier onboarding for integrated business planning practices.
4. Leadership of internal cross-functional CPFR delivery teams, ensuring all cross-functional partners are fully trained and successfully executing designed CPFR services.

Qualifications: 

• University Degree in Business, Supply Chain Management, Leadership, Operations or a relevant discipline.
• Experience in working across hierarchies, up to Senior Leadership
• 7+ years of related Project & Program Management experience (Project Management certification, and Supply Chain Management environment a +)
• Proven ability to command a room and influence key stakeholders (including Sr Leadership members and external partners)
• Experience leading strategic initiatives, including those with demonstrable business impact
• Experience leading teams with a proven track record of quality results.
• Strong understanding of inter-relationships within and among supply chain functions and stakeholders
• Ability to execute under accelerated timeframes and work in ambiguous environments
• Experience in a direct client interfacing role.
• Consulting or similar professional services experience a plus
• Proficient with Microsoft Applications (Word, Excel, PowerPoint, Sharepoint).

Salary Range:

• Starting Salary range for this role is $125,000 - $140,000 with a 15% target bonus.

TOTAL REWARDS

Our total rewards philosophy integrates programs for compensation, benefits, recognition, learning and development, corporate culture, corporate citizenship and work-life balance. While individual program components may differ by country, some things remain constant:

• Our commitment to rewarding results
• Opportunities to work with talented and driven individuals at every level of our company who respect each other, treat each other fairly and hold one another accountable for our customers’—and our company’s—success

There's more ...

Inclusive employee resource groups

Generous medical, dental, vision and other great benefits

Paid parental and medical leave programs

401(k) with a company match component and profit sharing

15 days of paid time off plus company holidays

Hybrid work model with flexibility

Tuition reimbursement and student loan repayment assistance

EQUAL OPPORTUNITY EMPLOYER

We are an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

RECRUITING AGENCIES

HAVI does not accept agency resumes submitted by third-party vendors unless a valid agreement has been signed and the HAVI Talent Acquisition Team has granted authorization for submissions for a specified position. Please do not submit or forward resumes to our site, HAVI employees, or any other company location. HAVI is not responsible for any fees related to unsolicited resumes.