Manager, Supply Planning

HAVI is a global, privately owned company focused on innovating, optimizing and managing the supply chains of leading brands. Offering services in marketing analytics, packaging, supply chain management and logistics, HAVI partners with companies to address challenges big and small across the supply chain, from commodity to customer. Founded in 1974, HAVI employs more than 10,000 people and serves customers in more than 100 countries. HAVI’s supply chain services are complemented by the customer engagement services offered by our affiliated company The Marketing Store.  For more information, please visit HAVI.com.

Do you have a passion for supply chain and a desire to lead a high performing team on behalf of one of the most recognizable brands in the world?  The Manager, Supply Planning role is a key internal and external client-facing leader that guides and oversees the supply chain strategy for assured supply and the execution of everyday and promotional food and packaging items for HAVI Supply Chain customers across the United States and Canadian markets in our Global Planning and Analytics organization. In this highly visible role, you will lead your team through replenishment planning, customer and partner recommendations, operational root cause analyses, and continuous improvement initiatives. This role will be the face to multiple customers in collaboration with internal operations leads.

This is a hybrid role based at 345 N Morgan St, Chicago, IL 60607. Candidates must reside in the Chicago metropolitan area. Relocation assistance is not offered at this time

Responsibilities

• Operational Excellence: Own efficient and assured supplier shipment plans; maintain generic packaging supply plans and inventory management procedures; ensure quality and timeliness of inputs, outputs, and deliverables to meet customer expectations; optimize inventory across the supply chain network to assure supply and minimize costs, including guidance on supplier production, distribution plans, managed supply quantities, and coordinated communications across the supply chain network; identify potential constraints and/or risk exposure and create recommended contingency plans.
• Supplier Relationship Management: Cultivate and maintain strong, collaborative relationships with HAVI’s customers, internal cross-functional teams, offshore teams, and external partners.  Set and manage expectations with internal and external customers with the ability to successfully navigate high-pressure customer interactions.
• Technology Adoption: Champion the adoption and effective utilization of supply planning technologies by ensuring HAVI tools are embedded into core planning processes.
• Stakeholder Engagement: Act as the key customer owner for supply planning processes, ensuring adherence to internal and external planning cadences and effective collaboration.  Represent HAVI at key external meetings.
• Team Leadership and People Development: Manage and develop a team of 3-5 direct reports at the individual contributor level.  Drive the hiring, performance management, coaching, and training processes of managed teams.  Create a positive, collaborative, and empowering work environment to cultivate high performing teams and talent.
• Revenue and Customer Alignment: Responsible for achieving targets for all applicable KPIs, metrics, and compensation measures, while driving improvements in customer satisfaction.
• Problem Solving and Strategic Initiative: Ensure operational excellence with thought leadership, creative problem-solving skills, collaboration, and a proactive focus on continuous improvement; Collaborate with technology and product teams in developing and implementing process enhancements as a result of post analysis, root cause analyses, and customer feedback.

Qualifications

• University Degree in Business, Supply Chain Management, Economics, Operations, or a relevant discipline.
• 5+ years related Supply Planning experience preferred
• Supply Chain Management experience (forecasting, demand planning, procurement) is a plus but not a core requirement
• Experience leading operations teams with a proven track record of delivering quality results.
• Demonstrated experience in presenting work to internal / external clients, with focus on influencing decision-makers across multiple functional areas
• Strong understanding of inter-relationships between forecasting, demand planning, supply planning, analytics, and their impact on supply chain network
• High executive presence with strong presentation, written, and verbal communication skills
• Experience with Inventory/Demand/ERP Applications & Reporting Tools
• Experience with data visualization/BI tools (i.e. Tableau, PowerBI)
• Proficient with Microsoft Applications (Word, Excel, PowerPoint, SharePoint)
• Supply Chain Certifications (ie. APICS, CPIM, CSCP, CLTD, etc) are a plus
• Project Management of Lean Six Sigma certifications are a plus

*Starting salary for this role is between $115,000-$125,000 with a 10% annual target bonus.